Shipping Info
Shipping Information
Last Updated: [Insert Date]
Order Processing
All orders at PetPose Mats are processed within **1 to 3 business days** (excluding weekends and holidays). You will receive an **order confirmation email** once your purchase is successfully placed.
After processing, you will receive a **shipping notification** with tracking details.
Shipping Destinations
We proudly ship our **custom pet portrait mats** worldwide. Our shipping coverage includes:
- United States
- Europe
- International Destinations (varies by location)
Shipping Costs
We offer **free shipping** on all orders within the USA and Europe.
For international orders, shipping rates will be calculated at checkout based on your location.
Estimated Delivery Times
Our estimated delivery times are as follows:
- United States: 7 business days from the date of shipment.
- Europe: 15 business days from the date of shipment.
- International: Delivery times vary depending on destination.
Order Tracking
Once your order has shipped, you will receive an email with a **tracking number**. Please allow up to **48 hours** for tracking information to update.
If you have any issues tracking your order, please contact us at info@plpmkt.com.
Customs, Duties & Taxes
For international shipments, import duties, taxes (including VAT), and customs fees may apply once your package arrives in your country. These charges are **the responsibility of the customer**.
We recommend checking with your local customs office for more information on potential fees before placing an order.
Shipping to P.O. Boxes
We strive to accommodate P.O. Box deliveries; however, some carriers may have restrictions. If you require delivery to a P.O. Box, please contact us before placing your order.
Lost or Delayed Shipments
If your order is delayed beyond the estimated delivery timeframe, please reach out to us, and we will assist you. If your package is lost in transit, we will work with the shipping carrier to resolve the issue.
Need Help?
If you have any questions regarding shipping, feel free to contact our support team.
Email: info@plpmkt.com
Phone: +1 239-364-0076
Address: 8208 Lake Serene Drive, Orlando, FL 32836